Breites Testen Baselland - FAQ

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33 articles in this collection
Written by Timna and C19T Support

NEW: Independent deletion of your own data / account

NEW: Independent deletion of your own data / account
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Written by Timna
Updated over a week ago

Automatic deletion of inactive accounts

Automatic deletion of inactive accounts
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Written by Timna
Updated over a week ago

What do I do if I have not received a test result?

Instructions for requesting your test result
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Written by C19T Support
Updated over a week ago

How will I receive my test result?

Instructions for receiving the test result
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Written by C19T Support
Updated over a week ago

When will I receive my test result?

Instructions for receiving the test result
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Written by C19T Support
Updated over a week ago

Manual entry of the test code label

Instructions for entering the test code label manually
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Written by C19T Support
Updated over a week ago

After entering the PIN, “Login failed” appears.

Instructions when “Sign up failed” appears
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Written by C19T Support
Updated over a week ago

I received a new PIN code. What do I have to do?

Instructions on what to do with a new PIN code
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Written by C19T Support
Updated over a week ago

I have forgotten my PIN Code. What can I do?

Instructions if you have forgotten your PIN
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Written by C19T Support
Updated over a week ago

I have not received a PIN Code. What can I do?

Instructions if you have not received a PIN
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Written by C19T Support
Updated over a week ago

When will the 4-digit PIN, which I received via SMS, be used?

Instructions for the SMS-PIN
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Written by C19T Support
Updated over a week ago

What do I do if I forgot to scan my test code label?

Instructions for requesting your test result
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Written by C19T Support
Updated over a week ago

The test code label cannot be scanned?

Instructions if the test code label cannot be scanned
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Written by C19T Support
Updated over a week ago

My camera works, but it still doesn’t recognize the QR code from the test code label.

Instructions for scanning the test code label
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Written by C19T Support
Updated over a week ago

My camera is not active or not working.

Instructions for activating the camera.
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Written by C19T Support
Updated over a week ago

The camera on the computer won't open.

Instructions for the computer camera
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Written by C19T Support
Updated over a week ago

I scanned a test code label for a test – but I take the test later. Is that possible?

Description if a test code label can be scanned a while before I take the test
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Written by C19T Support
Updated over a week ago

How does the test procedure work with registering a foreign sample?

Instructions for the test precedure with a foreign sample
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Written by C19T Support
Updated over a week ago

How does the test procedure work with registering your own sample?

Instructions for the test precedure with your own sample
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Written by C19T Support
Updated over a week ago

As a sign-in method ID card or Microsoft account appears. What do I have to do?

Instructions when login ID card or Microsoft account appear
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Written by C19T Support
Updated over a week ago

I entered my data incorrectly. How can I correct them?

Instructions for correcting your data
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Written by C19T Support
Updated over a week ago

Where can I find the CFP-QR-Code?

Instructions for CFP-QR-Code
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Written by C19T Support
Updated over a week ago

Which QR code do I need to scan?

Description to scan the test code label
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Written by C19T Support
Updated over a week ago

What do I do if I have registered two or more children / persons and click on the personal link and always see the data of my other child / person?

Instructions for changing accounts with 2 children / persons or more
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Written by C19T Support
Updated over a week ago

How do I know which link / e-mail belongs to whom?

Instructions for assigning the link / e-mail
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Written by C19T Support
Updated over a week ago

I have entered the wrong class / school. How should I proceed?

Instructions if the wrong class / school / company was selected
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Written by C19T Support
Updated over a week ago

Can I register several people with one e-mail address and / or telephone number?

Instruction on the registration of several people with the same e-mail / phone number
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Written by C19T Support
Updated over a week ago

Does every person need a registration?

Does every person need a registration?
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Written by C19T Support
Updated over a week ago

How does the registration process work?

Registration process
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Written by C19T Support
Updated over a week ago

I don’t have a phone number?

What can you do if you don’t have a phone number
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Written by C19T Support
Updated over a week ago

Is there an app or do I need to register via the website?

Description App / Registration via Website
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Written by C19T Support
Updated over a week ago

What is a CFP?

Explanation of the Covid Free Pass
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Written by C19T Support
Updated over a week ago

Do I have to print the labels or QR codes myself?

Explanation on how to receive the test code labels
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Written by C19T Support
Updated over a week ago