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Breites Testen Baselland - FAQ
Breites Testen Baselland - FAQ

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NEW: Independent deletion of your own data / account
Automatic deletion of inactive accounts
What do I do if I have not received a test result?
How will I receive my test result?
When will I receive my test result?
Manual entry of the test code label
After entering the PIN, “Login failed” appears.
I received a new PIN code. What do I have to do?
I have forgotten my PIN Code. What can I do?
I have not received a PIN Code. What can I do?
When will the 4-digit PIN, which I received via SMS, be used?
What do I do if I forgot to scan my test code label?
The test code label cannot be scanned?
My camera works, but it still doesn’t recognize the QR code from the test code label.
My camera is not active or not working.
The camera on the computer won't open.
I scanned a test code label for a test – but I take the test later. Is that possible?
How does the test procedure work with registering a foreign sample?
How does the test procedure work with registering your own sample?
As a sign-in method ID card or Microsoft account appears. What do I have to do?
I entered my data incorrectly. How can I correct them?
Where can I find the CFP-QR-Code?
Which QR code do I need to scan?
What do I do if I have registered two or more children / persons and click on the personal link and always see the data of my other child / person?
How do I know which link / e-mail belongs to whom?
I have entered the wrong class / school. How should I proceed?
Can I register several people with one e-mail address and / or telephone number?
Does every person need a registration?
How does the registration process work?
I don’t have a phone number?
Is there an app or do I need to register via the website?
What is a CFP?
Do I have to print the labels or QR codes myself?